Privacy Policy

At Concreter Canberra, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: This includes your name, contact information (email, phone number), address, and any other details you provide to us through contact forms or when requesting a quote.

• Usage Data: We may collect information about your use of our website, such as IP address, browser type, operating system, and browsing history, to help us improve our website’s functionality and user experience.

• Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device to help us remember your preferences and improve the site’s performance. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your requests, provide quotes, and carry out the concreting services you have requested.

• To Communicate with You: To respond to inquiries, send updates or marketing communications (if you have opted in to receive them), and provide customer support.

• To Improve Our Website: To analyze website traffic, understand user behavior, and improve the design and functionality of our website.

• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We will not share, sell, or disclose your personal information to third parties except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processing, email communication, or hosting. These providers are required to handle your information in accordance with this Privacy Policy.

• Legal Requirements: We may disclose your information if required by law, or in response to legal requests such as subpoenas or court orders.

4. Data Security

We take the protection of your personal information seriously and implement appropriate security measures to prevent unauthorized access, alteration, or disclosure of your data. However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You have the right to request correction of any inaccurate or incomplete information we hold about you.

• Deletion: You may request the deletion of your personal data, subject to certain legal limitations.

• Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can opt-out by clicking the unsubscribe link in our emails or by contacting us directly.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us:

Concreter Canberra
7/68 Dacre St, Mitchell ACT 2911
Phone: 02 6105 9996
Email: [email protected]